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Shipping and Returns

RETURNS Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

*Some exclusions apply. This return policy excludes items marked final sale, or purchased on third-party sites. Items received for free through a giveaway, sale, special promotion, or other offer are not eligible for return or exchange. For hygiene reasons, we cannot accept any underwear for return or exchange; if there is a fit or quality issue, please contact us at contact@dreamroca.com Notification for EU consumers: According to Article 16(c) and (e) of the Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011 on consumer rights, the right of withdrawal may not be provided for: 1. The supply of goods that are made to the consumer's specifications or are clearly personalized; 2. Sealed goods which were unsealed after delivery and thus aren't suitable for return due to health protection or hygiene reasons, therefore DreamRoca reserves rights to refuse returns at its sole discretion.

Privacy Policy

Sustainability

At Dreamroca we work closely with our suppliers to source only the best raw materials, grown or produced in ways that do not harm people, animals or the environment. We exclusively use 100% certified organic cotton from India, recycled polyester from China and other sustainable materials.

Cookie Policy